At Fairy Forest Gifts, we strive to provide a seamless and reliable shipping experience for all our valued customers. Below is our detailed shipping policy to help you understand how we process and deliver your orders.

Processing Time

  • Order Processing: Once your order is placed, we begin processing it within 2–3 business days. This time frame includes order verification, tailoring, quality checks, and packaging.
  • Printify Fulfillment: All our products are printed on-demand using Printify, ensuring that each item is freshly made just for you. The production time may vary slightly depending on order volume but typically takes between 2–5 business days.

Shipping Time

  • Domestic Shipping (USA): We ship all our T-shirts using reliable courier services. The standard shipping time within the United States is typically 3–4 business days after your order has been processed.
  • International Shipping: We offer international shipping to select countries. Delivery times for international orders can vary between 7–21 business days, depending on your location and local customs processing times.

Shipping Rates

  • Standard Shipping: Our standard shipping rates are calculated at checkout based on the weight of your order and the destination.
  • Free Shipping: We offer free standard shipping on orders over a specific amount (as specified in our promotions).
  • Expedited Shipping: Expedited shipping options are available at an additional cost, calculated at checkout.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package online and get real-time updates on its delivery status.

Customs and Import Taxes

For international orders, please note that customs fees or import duties may be applied by your country. These additional charges are the responsibility of the customer and are not included in the shipping cost.

Shipping Delays

While we strive to deliver your order within the estimated time frame, unforeseen circumstances such as weather events, customs delays, or carrier issues may cause delays. We appreciate your understanding and patience in these situations.

Incorrect Address

Please ensure your shipping address is correct when placing your order. We are not responsible for orders delivered to incorrect or outdated addresses provided by the customer. If an order is returned due to an incorrect address, additional shipping charges may apply to reship the package.

Lost or Damaged Packages

In the unlikely event that your package is lost or arrives damaged, please contact our customer service team within 7 days of delivery. We will work with the carrier to resolve the issue and, if necessary, arrange for a replacement to be sent.

Returns and Exchanges

For information on returns and exchanges, please refer to our Return Policy.

We hope this shipping policy answers all your questions. If you have any further inquiries, please feel free to contact us at [email protected].

Thank you for shopping with Fairy Forest Gifts!

Nếu bạn muốn phiên bản rút gọn hoặc bản song ngữ Anh–Việt, mình có thể hỗ trợ chỉnh sửa thêm.

You said:

thêm về digtal product nữa

ChatGPT said:

Dưới đây là bản chính sách vận chuyển cập nhật dành cho Fairy Forest Gifts, bao gồm cả sản phẩm vật lý (physical products) và sản phẩm kỹ thuật số (digital products):

Fairy Forest Gifts Shipping Policy

At Fairy Forest Gifts, we strive to provide a seamless and reliable shopping experience for both physical and digital products. Please read our detailed shipping policy below to understand how we handle order fulfillment and delivery.

📦 Physical Products

Processing Time

  • Order Processing: Orders are typically processed within 2–3 business days, including verification, quality checks, and packaging.
  • Printify Fulfillment: Our physical products (such as T-shirts and home goods) are printed on-demand via Printify. Production time is usually 2–5 business days.

Shipping Time

  • Domestic Shipping (USA): 3–4 business days after fulfillment.
  • International Shipping: 7–21 business days depending on destination and customs processing.

Shipping Rates

  • Standard Shipping: Calculated at checkout based on order weight and destination.
  • Free Shipping: Available on orders over a specific amount (check current promotions).
  • Expedited Shipping: Optional at extra cost, shown at checkout.

Tracking

A shipping confirmation email with a tracking number will be sent once your order has shipped.

Customs & Import Taxes

International customers are responsible for any applicable customs fees or import taxes.

💻 Digital Products

We also offer digital items such as downloadable art, planners, printables, and other instant files.

Delivery Method

  • All digital products are delivered electronically via email or download link on the order confirmation page.
  • No physical product will be shipped for digital orders.

Processing Time

  • Digital files are available for download immediately after payment is confirmed.

Access Issues

If you have trouble accessing your download, please contact us at [email protected], and we’ll be happy to assist you.

Returns & Refunds for Digital Products

Due to the nature of digital goods, all sales of digital products are final and non-refundable. Please make sure to review the product description carefully before purchasing.

🔁 Returns & Exchanges

For return and exchange information, please refer to our [Return Policy].

If you have any questions or need support, don’t hesitate to contact us at [email protected].

Thank you for supporting Fairy Forest Gifts – where every purchase brings a little magic to your life! 🌿✨